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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayre Logan

Kayre Logan

April 22, 2026

5  out of  5
rating by Kayre Logan
"For many years, Richard Skipper’s State Farm agency in Florence has been my entire family’s go-to for ALL our insurance needs. The staff is knowledge, attentive and efficient, along with providing the best quotes/prices in the business! My personal agent, Chuck Wardlaw has been a lifesaver no matter the issue… house after house, car after car!"
We responded:
"Thank you for the kind words Kayre !! We’re very appreciative of your business and we’re always here to help !"
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Elizabeth Lambert

April 16, 2026

5  out of  5
rating by Elizabeth Lambert
"Chuck was the agent we worked with. He’s was very thorough and took his time to understand our needs and what we needed. We needed up saving a LOT of money from our previous insurance company. 10/10 recommend. If you want exceptional service, an agent who thoughtfully listens to your needs and saves you money-This Is The Place!"
We responded:
"Thank you Elizabeth!! We’re always glad yo help, especially when it comes to savings!!"
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Greg Williams

April 16, 2026

5  out of  5
rating by Greg Williams
"Chuck provides great customer service and is extremely responsive when I contact him"
We responded:
"Hey Greg Chuck always works hard to help our customers. Glad he was a big help to you !!"
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Anne McLean

April 1, 2026

5  out of  5
rating by Anne McLean
"The members of the staff that I have spoken with in this office were very nice, friendly and professional. I talked with Michelle and I asked for a quote and received it right away. She was very helpful. I then received a letter from Mr. Skipper as a follow up."
We responded:
"Thank you so very much for the kind words!!"
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Rick Reed

March 30, 2026

5  out of  5
rating by Rick Reed
"We have had quite a few issues we needed covered ! Richard Skipper and his staff have always taken care of us, just like we were family! There is not a better Agent out there!"
We responded:
"Thank you Rick. We really appreciate your kind words of support! We’re glad you allow us to help take care of what’s important to you and your family."
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Chris Rice

March 27, 2026

5  out of  5
rating by Chris Rice
"Hey folks! Chris Rice here 👋🏾 The rates that I have gotten from State Farm versus progressive, doesn’t compare, With my agent “Michelle” gets 10 ⭐️’ stars! anything that I wanted to add and get knowledge of products and services, she explained to me with ease And understanding, Richard Skipper, you have a great agent/employee thanks again Michelle. You’re the best.!!!! 🙌🏾😊"
We responded:
"Hey Chris I couldn’t agree more! Michelle is a 10 in our book too.Im glad we were able to help pass on some valuable knowledge and savings too ! Thanks for letting us help you ! "
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C B

March 26, 2026

5  out of  5
rating by C B
"FAST, FRIENDLY, AND EFFICIENT SERVICE! THANKS ALWAYS MR. CHUCK WARDLAW AND TAMMY RICKENBACH, THANKS!"
We responded:
"Hey CB Thanks for the kind words. We try hard to get it right ! We appreciate your business!"
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Chuck Turbeville

March 24, 2026

5  out of  5
rating by Chuck Turbeville
"The staff at his office is always helpful and takes care of my issues immediately I recommend anyone needing insurance to give them a"
We responded:
"Thanks Chuck! We appreciate you and your family !"
Profile photo of Christina Soulantikas

Christina Soulantikas

March 23, 2026

5  out of  5
rating by Christina Soulantikas
"In the last couple years Melissa Parnell has been my go to State Farm Agent. In my experience she has proven over and over again to have the expertise, resourcefulness and proficiencies of State Farms plans and policies. She also apprises me of any new products and service. Including discounts that I may qualify for that meet my current needs. Her extent of knowledge with the Medicare Benefits program have made her invaluable to me in determining which plan benefits meet my needs. No matter what I need I can drop by, phone or send an email with questions. She has always been quick in getting the information and relays it in a timely manner. She has also proven to be very resourceful, professional and courteous agent. I am fortunate to have her as my agent and I can call her friend. Christina Soulantikas"
We responded:
"Thank you Christina! We think Melissa does a great job too. Thank you for allowing us to serve you."
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Angela Crane

March 20, 2026

5  out of  5
rating by Angela Crane
"I had the most wonderful experience with them! Chuck was very helpful, knowledgeable and so easy to talk to! I would definitely recommend them to my friends and family. Oh and I couldn't beat their rates anywhere. Peace of mind and gonna save me money."
We responded:
"Thank you Angela! We really appreciate the kind words, and we’re glad we were able to help you save !"
Profile photo of Melinda Curgan

Melinda Curgan

March 18, 2026

5  out of  5
rating by Melinda Curgan
"I made the best decision yesterday by calling Richard Skipper's State Farm business and talking to Chuck Wardlaw! He was very nice and kind enough to set an appointment for me today around another appointment I had scheduled previously. I was totally amazed!! I will be SAVING HUNDREDS between my car and house! Lol!! Guess the joke has been on me all this time that I felt "secure". Not only am I a year older, but I suddenly decided I must have gained some wisdom.. I shared my idea with my neighbor, who is my age, and she has decided to get right over there too. Thank you SO MUCH, Chuck and Richard!!!!!! Now I can breathe little instead of perspiring all the time. I' very just made some new friends. Melinda"
We responded:
"Melinda Thank you so very much for the kind words ! We’re as happy as you are that we were able to help you save on your car and home insurance! And we’re especially grateful for the referral!! We like making new friends!!"
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Amirah G.

March 17, 2026

5  out of  5
rating by Amirah G.
"Michelle was awesome and she absolutely helped me save on my insurance!"
We responded:
"We think Michelle is pretty awesome too !! We’re glad that we could save you some money !!"
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Rita Ritchie

March 17, 2026

5  out of  5
rating by Rita Ritchie
"Melissa Was excellent at helping us. Outstanding service and super friendly."
We responded:
"Thank you Rita !! We are grateful for your business and always here to help!"
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Christi Perry

March 17, 2026

5  out of  5
rating by Christi Perry
"I would like to thank Melissa Parnell for her help with my car, property and renters insurance. She was so helpful with the quotes and coverages for each one. It is time consuming to get the quotes on your own and she stepped up with all the information that I needed. I was grateful for her knowledge. Richard Skipper's agent's are very friendly and helpful any time I need their help. Thank you, Christi Perry"
We responded:
"Thank you Christi ! We happy to help you and we’re very appreciative of your business!"
Profile photo of Alina Peck

Alina Peck

March 13, 2026

5  out of  5
rating by Alina Peck
"This is a great place to get all your insurance needs covered . They have great prices and are always helpful to call for any questions or changes to our plan. Definitely recommend ."
We responded:
"Thanks Alina !! We always love helping people find the right coverage at price they can afford. "
Profile photo of Robert Williams

Robert Williams

March 13, 2026

5  out of  5
rating by Robert Williams
"Great people to do business with! Chuck helped me out with some lability insurance for my business and was prompt am very attentive with any and all questions I had! Give them a call if you’re needing any thing in the insurance market!"
We responded:
"Robert, Thank you for the kind words. We appreciate your business!"
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Joshua Schuster

March 13, 2026

5  out of  5
rating by Joshua Schuster
"I had a great experience, really amazing customer service and I saved a bunch of money. Chuck was really helpful and knowledgeable. I'd definitely recommend and already have to family and friends!"
We responded:
"Thank you Joshua! We love helping people get great coverage and saving them money too! "
Profile photo of Tiffany

Tiffany

March 13, 2026

5  out of  5
rating by Tiffany
"I switched to Statefarm when my premium at my previous insurance company went through the roof. I’m happy for the premium I have now and everyone their is nice!"
We responded:
"Tiffany, Thank you for letting us help you. We’re glad you could help you save money too !"
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jennifer hart

March 12, 2026

5  out of  5
rating by jennifer hart
"Chuck is awesome and very helpful."
We responded:
"We agree Jennifer! Thanks for letting us help you!"
Profile photo of Charles Morgan III

Charles Morgan III

March 12, 2026

5  out of  5
rating by Charles Morgan III
"these folks are great! I saved a good bit of money by switching and they are so helpful and thorough. I highly recommend the great folks in Mr. Skipper's office"
We responded:
"Thank you for the kind words Charles. We enjoy working with folks to make sure the understand what they need, what they want and what they can afford !"
Profile photo of Fannie Mcallister

Fannie Mcallister

March 12, 2026

5  out of  5
rating by Fannie Mcallister
"Michelle was an excellent customer representative. She has helped me tremendously on lowering my rates on my home and my car State Farm you have a genuine nugget. I am glad to be back with State Farm."
We responded:
"We are so glad to have you back too. Thank you for giving us the opportunity to continue to serve you !"
Profile photo of Marietta James

Marietta James

March 11, 2026

5  out of  5
rating by Marietta James
"My Rep Chuck was awesome!!! He saved me money on car and life insurance. I'm so happy. Thank you State Farm."
We responded:
"Thank you Marietta !! We think Chuck is pretty awesome too ! We’re glad to help you save!! And glad too that you see the importance of Life Insurance! Thanks again for allowing us to serve you!"
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Danny Brackett

March 9, 2026

5  out of  5
rating by Danny Brackett
"I have been highly pleased with the people at this agency They are very professional and would definitely recommend this agency."
We responded:
"Hey Danny ! Thanks for your kind words, we really appreciate it and your business!"
Profile photo of Kelle Ellison

Kelle Ellison

March 6, 2026

5  out of  5
rating by Kelle Ellison
"I’ve been working with Melissa Parnell on quotes for rental insurance & car insurance. She is giving me some of the cheapest rates I’ve seen. She goes above & beyond to help me understand everything. Highly recommend"
We responded:
"Thank you Kelle ! Melissa always goes the extra mile in working with customers to find all the discounts and get great rates. Thanks for letting us help you !!"
Profile photo of Pete Walker

Pete Walker

March 5, 2026

5  out of  5
rating by Pete Walker
"Chuck has been available to answer any questions regarding my policy and has truly saved me money over other insurance companies."