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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reeves Cannon

October 23, 2024

5  out of  5
rating by Reeves Cannon
"Richie was able to save me a significant amount of money. The personal service and attention to detail was excellent. I cannot recommend Richie more highly."
We responded:
"Reeves, I'm glad to hear that Richie was able to help you save a significant amount of money! Your kind words about the personal service and attention to detail mean a lot to us. We truly appreciate your high recommendation. - Richard Skipper - State Farm Insurance Agent, Florence, SC"
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Eugene

February 20, 2024

5  out of  5
rating by Eugene
"Very much satisfied with the service. The team demonstrated high professionalism and was quick to respond to any questions."
We responded:
"Thank you for taking the time to leave us a review, Eugene. Our State Farm office in Florence would be nothing without policyholders like you!"
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David Milligan

February 8, 2024

5  out of  5
rating by David Milligan
"Excellent service, saved HUNDRED$ switching from Allstate after 30+yrs. THANK$ !"
We responded:
"David, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. Welcome to our State Farm family!"
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Amy Hill

February 2, 2024

5  out of  5
rating by Amy Hill
"Absolutely love the entire team at this office! They always go above and beyond to help in any way that they can. Amazing customer service and extremely professional. I have been a client with them for well over 15+ years and would highly recommend to others."
We responded:
"Amy, Thank you so much for the 5-star review! We're thrilled to hear you had a positive experience with our Richard Skipper agency. Our team works diligently to provide excellent customer service and ensure our policyholders feel supported. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. Have a wonderful day!"
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Doug Smith

November 29, 2023

5  out of  5
rating by Doug Smith
"Ritchie and the team are always super helpful with any insurance needs and claims are always processed fast! Thanks for making life easy!"
We responded:
"Doug, it makes us incredibly happy to know that we were able to help you with your insurance needs and claims. Contact us anytime if you ever need anything."
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Hannah Barton

November 8, 2023

5  out of  5
rating by Hannah Barton
"Thanks for your help and quick responses during our recent transition to State Farm for our home insurance!"
We responded:
"Hannah, Thank you for giving us the opportunity to help !! We’re grateful for your business!"
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Debi McCandrew

November 1, 2023

5  out of  5
rating by Debi McCandrew
"Exceptional service and staff…Special out to Michelle for all her help!!!!"
We responded:
"Thanks, Debi! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Brinda Chokshi

November 1, 2023

5  out of  5
rating by Brinda Chokshi
"Thank you to Richard and his highly qualified staff in keeping us protected. Darla is very easy to communicate with and is quick to answer questions and get us the information we need."
We responded:
"Brinda, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Darla was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Tommy Parnell

October 24, 2023

5  out of  5
rating by Tommy Parnell
"Mr.Skipper and his team are a pleasure to work with! I will be referring them to all of my friends!"
We responded:
"Thank you for the five-stars, Tommy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Serena O'Reilly

October 23, 2023

5  out of  5
rating by Serena O'Reilly
"Wonderful agency to deal with! See Melissa Parnell, she can assist you with all your needs! They also offer Medicare assistance!"
We responded:
"Thank you for the kind words Serena! Melissa does a great job and we’re glad to have her on our team!"
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Lee Godwin

October 9, 2023

5  out of  5
rating by Lee Godwin
"My son recently got his own home and we called Michelle at State Farm to inquire about home owner’s insurance and switching his car insurance from Progressive as well. Michelle got us a quote quickly and it was much cheaper than what he was paying at Progressive. We bundled the two and it was very reasonable. Michelle was top notch in helping us through the process and we are so thankful that she made the process so quick and easy. Thank you, Michelle, for all your help! The Godwin family"
We responded:
"Lee, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Bridgit Smith

June 6, 2023

5  out of  5
rating by Bridgit Smith
"I reached out to State Farm trying to get a better rate for a vehicle I co-own with my son. Michelle was on it and was able to save us $60 for the same coverage. She responded right away with any question I had and made the process to switch companies effortless. I would recommend Richard Skipper's State Farm to friends and family, his team is excellent to work with."
We responded:
"Thank you Bridgit !! We’re glad to have helped you save !!"
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Kaye C

March 8, 2023

5  out of  5
rating by Kaye C
"I switched to State Farm after 17 years with my other insurance. Michelle Fields and everyone at the Richard Skipper agency were so friendly and knowledgeable and made it so easy. Not to mention, Michelle and State Farm saved me over $300 a year with more coverage. I can't thank them enough. My only regret is that I didn't switch to them sooner."
We responded:
"Thank you, Kaye, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Michelle who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Brandon Blackwell

March 7, 2023

5  out of  5
rating by Brandon Blackwell
"I worked with Amy Clark who was very knowledgeable and built a policy that fit the needs of my family and self while trying to save us as much money as possible. She took her time and made me feel welcome. I would highly recommend her and this agency if you want your money to go further. Personally, I’ll be saving $1,400 this year and have the same coverage I had with lizard boy."
We responded:
"Amy is indeed great !! Thanks Brandon, we’re glad to help you and to especially help in saving that much money !!"
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Gene Hudson

March 7, 2023

5  out of  5
rating by Gene Hudson
"I had an experience where I needed a tow. I called Richard Skippers office and they contacted a local tow company and got to me in minutes. He helped me resolve my problem quickley. I am so thankful I have a local agent like Richard Skippers office that I can depend on!"
We responded:
"Thank you Mr Hudson for the kind words! We’re glad to help !"
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Jamie Driggers

January 20, 2023

5  out of  5
rating by Jamie Driggers
"Highly recommend! Very helpful with switching auto and homeowners insurance - and saved me money which was even better!"
We responded:
"We love seeing reviews like this, Jamie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Michelle Poston

January 6, 2023

5  out of  5
rating by Michelle Poston
"This office is one of the best State Farm offices I've ever had to work with. My parents use this office and they are always so pleasant when assisting them. Sometimes my parents can be a "handful" and they frequently have questions, but the wonderful staff at Richard Skipper's office are always so friendly and patient."
We responded:
"Thank you, Michelle, for the amazing review! Our team works hard to provide a great insurance experience in Florence and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Chuck Jacobs

November 30, 2022

5  out of  5
rating by Chuck Jacobs
"I have known Ritchie for over 45 years, and he has been my State Farm Agent since he opened his agency in Florence. Any time that I have had a question or claim he has been there to assist me in the process. Most recently my daughter totaled her car while away in college. Ritchie and State Farm went above and beyond our expectations to expedite a rental and settlement so we could get her back into the classroom with little disruption. Thank you Ritchie for all that you do to make our lives easier."
We responded:
"Thanks Chuck !! We’re grateful for the opportunity to serve you and your family !"
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Valerie Criswell

October 4, 2022

5  out of  5
rating by Valerie Criswell
"We haven't had an automobile claim in over 20 years and we just weren't sure how that was going to go. But it couldn't have been easier! Once we initiated the process we literally didn't have to do another thing - Richard's State Farm office handled every detail. It really makes us appreciate the relationship. Thanks Richard!"
We responded:
"Thank you Valerie! We are grateful for the opportunity to serve your family !"
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alessandro salaris

June 23, 2022

5  out of  5
rating by alessandro salaris
"Great people, they know what they’re doing, Very professional they go far and beyond their call of duty!! Definitely I recommend Richard Skipper State Farm agent any day !!"
We responded:
"Thank you, Alessandro, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Art Pellerin

May 22, 2022

5  out of  5
rating by Art Pellerin
"Richard Skipper has been my agent for almost 20 years. He and his team are very helpful, professional and courteous. I recommend him and State Farm Insurance."
We responded:
"Thank you, Art, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Kristen Anderson

April 15, 2022

5  out of  5
rating by Kristen Anderson
"We have had all of our insurance with Richard for many years now and wouldn’t even chance it with anyone else. He by far goes above and beyond with any questions, and even gave us his cell phone number to call or text anytime. Most recently, our son hit a deer on his way home from work and Richard stayed at the office after 6 to wait on me to get there to make sure we got the reimbursement for the repairs that same day. That level of customer service is a rare thing these days and we appreciate it so very much!"
We responded:
"Thank you for the wonderful review, Kristen! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Sydney Hardwick

March 11, 2022

5  out of  5
rating by Sydney Hardwick
"I highly recommend working with Amber Fowler at State Farm. She found the best options for me and was easy to work with."
We responded:
"Sydney, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Duncan Patterson

February 24, 2022

5  out of  5
rating by Duncan Patterson
"Amber Fowler is a fantastic representative. She got both of my cars insured at an extremely reasonable rate. Highly recommend her, and this particular State Farm branch."
We responded:
"Hey Duncan ! Thank you, we’re grateful for the opportunity to serve you ! You’re right Amber is fantastic, we’re glad she’s on our team!"
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charles wardlaw

January 11, 2022

5  out of  5
rating by charles wardlaw
"Outstanding service and professionalism! Helped me save money by bundling my home and auto. Would highly recommend Richard and his staff"
We responded:
"Thank you Chuck ! It was a pleasure to serve you !"